Privacy Policy

SMS Messaging & TCPA Compliance

Opt-In Consent

By providing your mobile phone number and submitting our SMS sign-up form, you expressly consent to receive recurring automated marketing and informational text messages from MGT. Consent is not a condition of any purchase. Your consent is captured in compliance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, FCC regulations, and CTIA short-code/10DLC messaging guidelines.

Program Description

MGT operates a 10DLC SMS program that sends:

• Transactional messages: order confirmations, shipping updates, account notifications.
• Marketing messages: product news, promotions, and wellness tips related to our products.
• Service messages: compliance notifications and account-related notices.

Message Frequency & Carrier Disclaimer

Message frequency varies but does not exceed approximately 4 messages per week. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Compatible with major U.S. carriers including AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, Boost, MetroPCS, Virgin Mobile, and others.

STOP & HELP Keywords

To unsubscribe at any time, reply STOP to any text message you receive from us. You will receive a one-time confirmation message and no further marketing texts will be sent. You may continue to receive transactional messages required to fulfill an active order.

For help, reply HELP to any text message and you will receive instructions and our support contact details.

Your TCPA Rights

• Receive a clear opt-in disclosure at sign-up.
• Revoke consent any time by replying STOP.
• Have consent independent of any purchase obligation.
• Receive accurate program description, frequency, and rate disclaimers.

Our complete SMS Terms of Service and opt-out instructions are available on our Terms of Service and SMS Opt-Out pages.

Data Collection

We collect information to operate our products and services, fulfill orders, and provide our SMS messaging program in compliance with applicable laws.

Information You Provide Directly

• Contact information: mobile phone number, email address, first name.
• Order information: shipping address, billing address, purchase history.
• Account information: credentials, subscription status (if applicable).
• Communications: messages and inquiries you send to our customer support.

Information Collected Automatically

• Device information: device type, operating system, browser.
• Usage data: pages viewed, time on page, click behavior.
• Approximate location: derived from IP address (not precise GPS).
• Cookie data: session and persistent cookies for site functionality and analytics.

Information from Third-Party Sources

We may receive information from advertising partners, analytics providers, payment processors, and our SMS messaging platform partners to better serve you and improve our products and marketing.

How We Use Your Data

SMS Messaging & Communications

• Sending you the messages described in our SMS program above.
• Personalizing message content based on your interests.
• Managing your opt-in/opt-out status.
• Complying with TCPA, FCC, and CTIA requirements.

Service Delivery & Support

• Processing and fulfilling orders.
• Providing customer service and responding to inquiries.
• Sending transactional notifications.
• Troubleshooting technical issues.

Analytics & Improvement

• Analyzing user behavior to improve our products and services.
• Testing new features and optimizing user experience.
• Measuring marketing effectiveness.

Legal & Compliance

• Complying with applicable laws and legal obligations.
• Protecting against fraud, abuse, and security threats.
• Enforcing our terms of service and other agreements.

Data Sharing & Disclosure

Service Providers

We share your data with trusted third-party service providers acting on our behalf, including:

• SMS delivery platforms (e.g., Twilio, MessageBird).
• Email service providers.
• Analytics platforms (e.g., Google Analytics).
• Cloud hosting and infrastructure providers.
• Payment processors.
• Customer relationship management (CRM) tools.

Service providers are contractually obligated to use your data only as necessary to provide services to us and to maintain appropriate security measures.

Legal Requirements

We may disclose your information when required by law, when responding to lawful requests from government authorities, to enforce our terms, or to protect the rights, safety, or property of MGT, our users, or the public.

Business Transfers

If MGT (Mgt Negocios Digitais LTDA) is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

CCPA / CPRA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to Know

Request what personal information we collect, use, and share about you.

Right to Delete

Request deletion of personal information we have collected from you, subject to legal retention exceptions.

Right to Opt-Out

• Opt out of "sales" or "sharing" of personal information for cross-context behavioral advertising.
• Opt out of profiling that produces legal or similarly significant effects.

Right to Correct

Request that we correct inaccurate personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA/CPRA rights.

How to Submit a Request

Contact us using the information in the Contact Us section. We will verify your identity before processing the request. You may designate an authorized agent to submit requests on your behalf.

Data Security

We use industry-standard technical, administrative, and physical safeguards to protect your information.

Technical Safeguards

• Encryption in transit via HTTPS/TLS and at rest for sensitive data.
• Network protections including firewalls and intrusion detection.
• Secure authentication with password hashing and optional MFA.
• Access controls based on role and least-privilege principle.
• Regular security audits and vulnerability assessments.

Administrative & Physical Safeguards

• Mandatory privacy and security training for all staff.
• Confidentiality agreements with employees and contractors.
• Secure data center facilities with controlled access.
• Documented incident response and breach notification procedures.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account and transactional data is typically retained for 3 to 7 years; SMS opt-in records are retained for the duration of the subscription plus any legal hold period.

Children's Privacy

MGT services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

• All users must be at least 18 years old.
• We do not knowingly market to or solicit information from minors.
• Users under 18 are not permitted to subscribe to our SMS messaging program.
• If we become aware that a user is under 18, we will delete their information.

If you believe a child under 18 has provided us with information, contact us immediately at support@mgtdg.com.

Cookie Policy

Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve your experience. They may be placed by us or our third-party partners.

Essential Cookies

• Session identifiers and authentication tokens.
• Security and CSRF protection tokens.

Analytics Cookies

• Google Analytics and similar tools.
• Page-load and error tracking.

Marketing Cookies

• Conversion tracking pixels.
• Audience segmentation and retargeting.
• Social media integrations.

Cookie Management

Most browsers allow you to control cookies through settings. You can accept, reject, or delete cookies and enable Do Not Track signals. Note that rejecting cookies may impact site functionality.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy with a revised "Last Updated" date.
• Sending an SMS notification when applicable.
• Requiring renewed consent depending on the nature of changes.

Material changes affecting your rights or our use of your information take effect at least 30 days after notice. Your continued use of our services after the effective date constitutes acceptance.

Version History

• April 24, 2026: Updated for 10DLC compliance and refreshed branding.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Response Time

We respond to privacy inquiries within 15 business days. CCPA/CPRA requests are answered within 45 days as required by law.

External Resources

• FCC TCPA information: fcc.gov/consumers/guides/tcpa-telemarketing-and-robocalls
• California Privacy Rights: cppa.ca.gov
• FTC Privacy: ftc.gov/privacy